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Hospitality Background Checks

The hospitality industry includes a wide variety of business entities including hotels, restaurants, resorts, theme parks, spas, conference centers, and other entertainment and hospitality venues. Hospitality background checks are critical for hotels and other hospitality-related businesses. A proper background check helps ensure that only the most qualified, honest, and trustworthy individuals are part of their organizations.

Many employees in the hospitality field are granted customer access unique to the hospitality industry. This can create potential liability to an employer not seen in other industries. Unsupervised entry to guest rooms, supervision of activities for guest’s children, room service, concierge service, transportation to and from off-site locations, and on property valet parking to name a few. To reduce the risk of a negligent hiring lawsuit all hospitality employees should undergo a comprehensive criminal background check such as our CRIMINAL RECORD SMART SEARCH PLUS®

How Does This Help My Company?

The hospitality industry is one of the largest employers in the country with an estimated 7.5 million workers. These roles include servers, bartenders, hostesses, managers, spa technicians, food prep, maintenance, and valets. With a high turnover rate that can fluctuate seasonally, it is important for employers to find and keep the most qualified individuals. A bad hire doesn’t only waste time and money, but can result in the loss of a returning customer due to bad service. Worse still perhaps, is the publishing of such complaints on travel or entertainment reviews on the internet. 

How Does a Hospitality Background Check Work?

We currently provide our hospitality background checks to hotel chains, restaurants and theme parks. We would be happy to discuss your organization’s employment screening needs. This search includes a check of the sex offender registry in all 50 states and all of our reports are FCRA compliant.

Hospitality Industry Employment Drug Screening

SAMHS, The Substance Abuse Mental Health Services Administration issued the results of a survey that revealed the hospitality industry, which includes hotel/motel companies, experienced some of the highest rates of alcohol and drug abuse.
Among employees in the hotel/motel sector:

  • 9.3 percent admit to using illicit drugs during the past month

  • 17 percent admit to using illicit drugs during the past year.

  • Nearly 10 percent admit to heavy alcohol use.1

Broken down by a few specific occupations within the hotel industry, workers report substance abuse at the following levels:

Substance abuse by hospitality workers

We Offer Background Checks For:

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